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About Our Practice

Patient-Centered Medical Home

What is a patient-centered medical home (PCMH)?

PCMH is a model for primary care that puts the patient in the center of their healthcare.  The healthcare you receive is comprehensive, accessible, and focused on quality and safety.  This patient centered team-based model of care is headed by your primary care provider and is coordinated with all your healthcare providers; from specialists to nurse care managers and pharmacists.

What to expect

What can you expect from our patient centered medical home model?  At Anchor Medical, you and your family/care givers will experience a personal relationship with a healthcare team, who is dedicated to meet your healthcare needs and helping you achieve your healthcare goals. You can expect to receive personalized care reminders and follow-up calls, coordination of care with your specialists, self-management tools and community resources.

Like any team, your patient-centered medical home works best when everyone knows their role and follows through.

Your team's role is to:

As the leader of your team, your primary care provider additionally:

Access to services

We make it convenient for you to get the care you need, when you need it. Our practice offers same-day and next-day appointments.  We also have extended hours; including early mornings, evenings, and weekend mornings in some of our locations, as well as after-hours phone access so you don't necessarily need to go to an Emergency Room to receive the care you need.

Access to medical information

We provide you with convenient and secure access to your electronic health record from most internet connected devices.  Our patient portal provides you a complete, up-to-date snapshot of your health, making it easier for you and your family/care givers to participate in your care, and allows you to electronically communicate with your healthcare team for non-urgent matters.

Patient responsibilities

You are a full partner when it comes to your healthcare. It is your responsibility to supply the members of your team with the information they need to provide you with the best possible care.

For your convenience, here are some checklists of things to do before, during and after your appointment to maximize your experience.

Before Appointment

During Appointment

After Appointment

Additional Resources

Patient-Centered Primary Care Collaborative